Frequently Asked Questions
How can I buy a piece of jewelry?
All jewelry is carefully crafted by hand in small batches that are released monthly. Jewelry can be purchased on this website or through Instagram shop. To be notified of new collections dropping sign up for email updates or follow along on Instagram.
What is the shipping policy?
All packages will ship within 1-5 business days.
What is the refund policy?
All purchases are final. However, if you receive your order and upon arrival it is somehow damaged or unsatisfactory, please reach out by email so we can resolve the issue and make things right. Please confirm your ring size prior to placing your order because I am not able resize any pieces.
How are items priced?
Each original piece of jewelry has three components to being priced appropriately. The three components include: materials, time, and equipment/operation costs. This can cause prices to vary due to complexity of design to create, and the rarity of stone used in the piece. To make this a sustainable business long term I have to pay myself a living wage.
Jewelry Care
When considering care for your new Kingsley Studios piece, it's good to remember that the better you treat your jewelry, the longer it will last. Sterling silver pieces can last lifetimes and become precious heirlooms when provided with intentional care.
General Care
Remove all jewelry before swimming, bathing, hand-washing, and exercising. Harsh chemicals, such as chlorine and other household cleaning products, can cause metal discoloration as well as damage to stones.
Sterling Silver
Inevitably, sterling silver will tarnish when exposed to oxygen and moisture in the air- it's just the nature of the alloys and is completely normal! We recommend storing your jewelry in an airtight bag, in a cool and dark space to minimize this tarnishing. At some point all silver will need a polish to restore its original luster. We recommend the Sunshine Polishing Cloths. Gently rub the cloth over the area to be cleaned in a back-and-forth motion until shine is restored. Be careful to avoid areas that are intentionally darkened (patina) and any stones.